COVID-19 Updates

As the COVID-19 situation continues to evolve, the health and safety of our customers, our staff and the communities we serve are our top priority.

June 23, 2020

We understand our shelves and lumberyard may not look the same these days. The COVID19 pandemic has caused disruptions in our supply chain. Many of our suppliers, from Quebec, Ontario, US and China were faced with lockdowns, reduced labour for production, or in some instances, their manufacturing plants were converted to supply COVID19 related needs. Each supplier has gone through their unique story of COVID19. With restrictions slowly being lifted we are seeing the effects of raw material, labour and distribution shortages, and it is around the world. What we are seeing today is simply an imbalance between production and consumer consumption, similar to the toilet paper shortage in the early COVID19 days. 

Today, we are in constant communication with our suppliers regarding product requirements, product forecasts and are better able to project product shortfalls and look for other options to ensure you are taken care of.

Our best advice to anyone planning construction projects or home renovations, is to plan ahead. Start making your product selections early and place your orders weeks in advance. 

We have enjoyed working with you over the past few months and have appreciated your patience with us as we moved through the constant changes of COVID19. Let’s continue to be safe and enjoy a great summer of construction! 

Sincerely,
Your M&Y Team


May 9, 2020

The provinces of Ontario issued COVID-19 economic recovery plans effective May 9, 2020. These plans included re-opening of our Ontario stores to foot traffic, enhance safety protocol guidelines for all businesses and stores. McMunn & Yates Building Supplies Ltd. continues to follow the provincial recommendations and will implement the new and enhanced safety measures for the well-being of our staff and customers.


May 4, 2020

A message from our President, Jason Yates: 

The provinces of Manitoba and Saskatchewan issued COVID-19 economic recovery plans effective May 4, 2020. These plans included enhance safety protocol guidelines for all businesses and stores.  McMunn & Yates Building Supplies Ltd. continues to follow the provincial recommendations and will implement the new and enhanced safety measures for the well-being of our staff and customers.

We continue to remain open in the province of Ontario, however we are limited to parking lot pick-up and delivery services. 

Please check our website for updated store hours as we adjust accordingly.


April 4, 2020

In accordance with recent Provincial Government measures, our stores located in Keewatin, Ontario and Fort Frances, Ontario are now closed to customers. We are still available to help you get the essential products you need while keeping our distance. Customers can shop onlinecall us, or email their orders to the respective location (email addresses are listed below). Contactless Curbside Pick-Up and Curbside Delivery services are available to help serve our communities and customers during this time.  


April 3, 2020

Our stores remain open to serve our contractor and retail customers for important and essential items. As we navigate the COVID-19 situation, we implemented Contactless Curbside Pick-Up Service for all pick-up orders. 

Contactless Curbside Pick-up
Whether you call, email or place your order online, you can now use our new Contactless Curbside Pick-Up service. How does it work? After receiving confirmation from one of our staff advising your order is ready for pick up, simply park your car in our parking lot outside our store, call us and let us know you have arrived. Have your order number handy and one of our associates will bring out your order right to your vehicle. 

We are constantly adjusting store hours and our processes to better serve our communities and customers in response to COVID-19. We strongly recommend all of our customers to check local store hours before arriving at the store. 


March 31, 2020

We implemented new signage to help prevent the spread of COVID-19. While we remain committed to serve our contractor and retail customers for important and essential items, we need to do so while practicing all safety measures as recommended by health officials. We are reminding customers to ensure they keep a safe distance to all customers and staff, to look for markers on the floor and utilize the markers while standing in line to ensure social distancing. 

Our first batch of plexiglass barriers are being installed to help with social distancing. 


March 24, 2020

A message from our President, Jason Yates:

We would like to thank our entire staff for their amazing efforts during this challenging time! We remain ready to serve our contractors, builders and home owners in need of repair products and building materials. We are focused on operating in a safe manner for our staff and customers and are reinforcing proper hand washing, cleaning of work areas and practicing proper social distancing. We are also encouraging customers to use our online store and our delivery service. For our builder and contractor account customers we encourage you to phone our sales desk or connect directly with your Contractor Sales Associate. Please check our website for our hours of operation as we have reduced hours in many locations. From all of us at McMunn & Yates we hope you and your families stay safe and healthy. 


March 23, 2020

The safety of our staff and customers remain our top priority. While we remain open to serve our contractor and retail customers for important and essential items, all customers must keep to a safe social distance. In order to minimize close contact with others, customers who did not come in together must maintain a two metre distance between themselves and other members of the public. Customers will now see social distancing signage and floor markers in all M&Y locations to ensure everyone's safety. 


March 20, 2020

In order to prevent the spread of COVID-19, we announced free Curbside Delivery service on orders over $100 (before taxes), within city or town limits. Valid until April 12th. For orders under $100, our delivery fee has been reduced to $30. We appreciate your business and would like to thank all of our customers for shopping local.


March 16, 2020

As the COVID-19 situation continues to evolve, the health and safety of our customers, our staff and the communities we serve are our top priority. We are working hard to keep our stores as safe and clean as possible. 

It is important to M&Y to play our part in keeping our communities safe. M&Y has taken the following steps to lessen the risk of spreading COVID-19 and we’re taking further precautions to help address this unique, ever-evolving situation. 

  • We are frequently cleaning all high traffic included but not limited to areas such as desks, carts, debit machines, doors and door handles.
  • To encourage social distancing, we are recommending staff that can work from home work from home.
  • We have temporarily postponed upcoming events. We will continue to monitor the situation over the course of the next several weeks and re-evaluate our future events plan based on prevailing conditions.
  • We are reviewing and adjusting our store hours as necessary. View store hours here.
  • We are adhering to and following the recommendations as outlined by the Federal and Provincial Government, including recommendations to all staff members that have recently traveled out of the country.
  • We will continue to offer convenient ways to get you the products you need. Available options continue to be in-store purchases, online purchases can be picked up in-store or delivered and for personalized service, you can call our stores to place your order for pick up or delivery. Our extensive digital capabilities will allow us to continually serve you. 

We understand a lot of our customers have businesses that depend on us and we are working to restock shelves as quickly as possible to ensure the products you need are available.

It is important to us to provide a great shopping experience to all our customers and that you feel comfortable shopping with us. We are monitoring this situation closely and will provide updates as they become available.